Spa Etiquette

A guide to getting the most from your time with us.

To make sure you can properly unwind, we suggest you arrive 30 minutes before your treatment begins. You’ll check-in, complete any necessary forms, and have plenty of time to enjoy the tea lounge and steam room.

You will be given a locker, so you can change out of your clothing into a provided Hammam wrap, robe and slippers. We encourage you to completely disconnect while visiting, so we ask you to please turn off your mobile devices and keep them safely locked in your locker.

As our steam room is co-ed, a Hammam wrap or a swimsuit is mandatory.

For privacy, your body will be fully draped during all treatments, except for the parts being worked on.

Still have questions? See our FAQ page for further details.

Cancellation Policy

Please provide at least 24 hours’ notice should you need to change or cancel your booking. We appreciate your cooperation.

Unfortunately, arriving late will limit your treatment time, as we must honour our schedule so the next guest won’t be delayed.