Spa Etiquette

Arrive early and enjoy the Tea Lounge before your treatment begins

For your enhanced comfort and relaxation, we suggest you arrive 30 minutes before your scheduled treatment to allow time to check in, complete any necessary treatment forms, and enjoy the Tea Lounge and Hammam Steam Room.

We will provide you with a Turkish Wrap, a robe and a pair of slippers to wear while you are at Hammam Spa. In our co-ed Hammam Steam Room, a Turkish Wrap or a swimsuit are mandatory. During all treatments your body will be fully draped except for the area being worked on in order to protect your modesty.

We encourage you to disconnect from your phones and escape your everyday as you relax at Hammam Spa. As a courtesy to others, please ensure your mobile devices are turned off.

*Please note that guests under the age of 16 are eligible to receive Facial Treatments and Nail Treatments only when accompanied by their parent or legal guardian, and excludes Hammam Steam Room use for safety considerations.

CANCELLATION POLICY

Due to the popularity and demand for Hammam’s spa services, we appreciate your understanding and cooperation of our 24 hour Cancellation Policy. If you have booked a treatment and need to cancel or make any changes to your booking, you must notify us at least 24 hours in advance to avoid penalty charges.

Arriving late will limit the time of your treatment. Your treatment will end on time so that the next guest will not be delayed, and the full value of your treatment will be applied.

We look forward to seeing you soon.